Terms & Conditions: Rent A Car Egypt

Frequently asked questions

What is your cancellation policy?

Free cancellation up to 24 hours before pickup. Within 24 hours, a one-day rental fee may apply. Cancellations after the driver has been dispatched are charged in full.

Who is responsible for fuel and tolls?

All quoted prices include fuel and driver. A rental day is 12 hours and up to 120 km. For trips outside Cairo, the price (including tolls) is agreed before the trip.

Can I take the car outside Cairo?

Yes. All our cars are based in Cairo and the driver travels with you; trips outside Cairo (North Coast, Alexandria) are priced by agreement before the trip. In Hurghada and Sharm El Sheikh each rental day is charged as two days, because the car comes from Cairo.

Last updated: April 2026

1. The service

Rent A Car Egypt provides chauffeur-driven car rental in Egypt. Every car includes a professional driver, and the rate includes fuel unless stated otherwise.

2. Booking and cancellation

• Bookings are made on the website and confirmed on WhatsApp
• You may cancel free of charge up to 24 hours before your arrival
• A no-show at the agreed time is treated as a cancellation after the driver has set off and is charged in full

3. Prices and payment

• All prices are shown in US dollars unless stated otherwise
• The daily rate includes the driver and fuel
• Payment is in cash, paid to the driver when you meet
• Prices may change without prior notice, but the price confirmed at the time of booking is binding

4. Customer responsibilities

• Sticking to the agreed timings
• Notifying us immediately of any issue or feedback
• Providing accurate information when booking

5. Our responsibilities

• Providing a clean, air-conditioned car in excellent condition
• A professional driver who keeps to the schedule
• The same driver for your whole rental
• Answering your enquiries on WhatsApp, 24/7

6. Limits of liability

We are not liable for delays caused by circumstances outside our control (such as heavy traffic, road accidents, or weather conditions). In every case we make our best effort to deliver the best possible service.

7. Intellectual property

All content on rentacaregypt.com (text, images, design) is owned by Rent A Car Egypt and may not be copied or used without prior permission.

8. Changes

We reserve the right to amend these terms and conditions at any time. Changes take effect as soon as they are published on the website.

9. Contact

For any question about these terms and conditions, contact us on WhatsApp at +20 128 588 6677.